Focus on customers: added value with ideas

WIESHEU is expanding support for customers in the bakery, C-Store, mass catering, hotel and system catering sectors. In addition to the application consultants and the area sales managers, customer advisors support the companies on site. The first account manager has been working in the north since February 1: David Goralski. "With the qualification of the customer advisors, WIESHEU offers real added value in the further development of our customers," explains Pascal Hautecouverture, Head of Sales and Marketing at WIESHEU.

The increasing energy and raw materials require efficient baking processes and the production of baked snacks, as well as creative ideas for the further development of the range. The customer advisors provide information on the functions and care of the ovens in order to use the potential and regularly check the most important device parameters. When using the ovens in combination with the high-speed oven Atollspeed, the customer advisors will advise you on the production, calculation, presentation and recipes of baked snacks.

David Goralski is characterized by many years of experience in product and application advice in the catering trade and with bakers. Most recently, the 45-year-old worked for Le.Picant Feinkost, Transgourmet and METRO. The new WIESHEU customer advisor has completed training as a cook and as a trainer.